BUILT
FORD
CUSTOM
Stop letting $1,000 walk out your door!
Stop letting $1,000 walk out your door!
The Deal Journey
FordEngage connects every department so every accessory dollar gets captured, tracked, and paid.
Your salesperson knows pricing, inventory, and availability before the customer sits down. FordEngage pulls live Parts data so every associate confidently closes the accessory conversation on every deal.
Parts owns the inventory. The moment an accessory is selected, FordEngage auto-generates a purchase order. Parts knows what's coming before Service even asks. No phone calls. No spreadsheets.
The install appointment is created the moment the deal closes. Labor is blocked, parts arrival tracked, delivery confirmed automatically. No write-up surprises. No customer callbacks.
Commission calculated. Backend margin documented. Deal jacket updated before the F&I manager sits down. Every accessory dollar tracked from sale to delivery.
Every promise documented. Every department aligned. Nothing missed from the sales floor to the delivery bay.
The typical Ford dealer makes nominal gross on accessories. No visual tool. No consistent presentation. Sales staff skip the conversation. Meanwhile the top dealers in your market are grossing $1,200 per vehicle in accessories — on every deal, every day. That gap is yours to close.
Engage360 by SmartDealer
ENGAGE360 puts factory-accurate 4D accessory visualization in the hands of every sales associate — right on the showroom floor. Customers see their exact vehicle with accessories installed. The conversation closes itself.
Move the input — see your monthly accessory opportunity.
ENGAGE360 is delivered, configured for your inventory, and live within days — no construction, no new hardware. We train your team on-site. They're selling accessories before we leave the building.
Your team presents factory-accurate accessory options on every vehicle, every deal. The visual tool makes the conversation natural — customers ask for accessories you haven't even shown them yet.
Dealers see gross change within the first month. Top performers hit $1,200 per vehicle. JD Power verified it across 500+ dealers over 5 years. Your results start on your first deal.
We went from $200 a car to over $900 in accessories. Every deal. Once the team saw the numbers it sold itself internally — they stopped skipping the conversation.
JD Power brought this to us and the data was undeniable. We activated within the week. Three months in and we haven't looked back — this is just how we sell accessories now.
ROI was there on the first deal. The visualization closes it — customers can see exactly what their truck looks like with the accessories on it. There's no objection after that.